The Warp self-service shipper portal.

Sign in at customer.wearewarp.com. Your home page shows three live counters (Created, In Progress, Completed) and a Map View tab with every active shipment plotted on a Mapbox map. Each shipment has pickup and delivery markers connected by a route line, so you can see at a glance where your freight is moving across the country.

On login, the dashboard pulls your shipment list from the shipments API and filters by status to populate the three counters. The Map View renders pickup and delivery coordinates for every active shipment and updates GPS markers every 60 seconds so you can watch freight move in near real time.

Click the Top Warp LTL Lanes tab on the Home page. See pre-priced rate cards from your origin to the most common destinations with one-click Quick Book buttons. Each card shows the Warp price (in green), the Retail price (struck through), and your Savings percentage so you can see lane-level discounts at a glance. Sort by transit time or price.

Top Lanes pre-rates your most common origin against high-volume destinations using your account's historical lane patterns and our network's live capacity. Quick Book skips the manual quote form — it pre-fills origin, destination, mode, and last-used pallet config so you can ship a known lane in two clicks.

Click Shipments in the sidebar. See every shipment with WARP ID, Tracking Number, Shipment Type (Less Than Truckload, Full Truckload), Equipment, Pickup Date/Time, Delivery Date/Time, Pickup Address, Delivery Address, Total Cost, and Status. Click More Filters to slice by Order Status, Shipment Type, From State, To State, Intended Pickup or Delivery date range, or Actual Pickup date range. Export to CSV. Search by Order ID or Reference Number.

The shipments table queries /api/v1/shipments with cursor-based pagination so 1,000+ loads render instantly. Filters are applied server-side, not client-side, so even multi-state lane analysis is fast. Export pulls live from the booking database — never a stale cache.

Click any WARP ID. The detail page opens with the shipment's status badge (Booked, Picking Up, In Transit, Delivered), origin → destination at the top, a live GPS map below, and a 4-stage progress bar (Booked → Picking Up → In Transit → Delivered). Below that you see Estimated Delivery, Pickup Date, Mode, and Total Cost. Buttons in the top right: Tracking link copy, Watchlist toggle, share Tracking Link, and Ship Again to clone the booking.

GPS position streams from the Warp driver app every 60 seconds. The 4-stage progress bar updates from the carrier's event stream and our cross-dock scan-in/out events. Ship Again duplicates the shipment record with a fresh PRO number and dispatches it through the same carrier flow.

Scroll the shipment detail. Stops tab shows pickup and delivery addresses with date, time, references, and contact info. Shipments tab shows freight items (pallet count, pieces, weight, dimensions). The right rail shows Shipment & Equipment, References (PO, ASN, BOL, Tracking, Cost Center, Internal Ref), Cost (Total Charged), BOL (View BOL link), and Documents. Activity log captures every event tied to the load.

References you enter at booking sync into the BOL header for downstream invoice matching. The right rail pulls live from our shipment record — as Orbit detects events (scan-in, scan-out, POD upload), the Documents and Activity sections update automatically.

From any shipment detail page, click View BOL under the BOL section. Warp auto-generates a fully-filled Bill of Lading PDF with equipment, pickup and delivery details, shipper and receiver info, items table (pallet count, weight, dimensions, handling requirements), and liability clauses — ready to hand to the driver at pickup.

BOLs are generated server-side from your booking data and stored in encrypted object storage. The PDF includes NMFC/FAK notices and Carmack Amendment liability clauses automatically. Driver signature is added at pickup via the Warp driver app, and the signed version replaces the blank one in your Documents tab within minutes.

From any shipment detail page, click Tracking Link to copy a public URL. Send it to your consignee, customer, or warehouse. The recipient sees a stripped-down map view, estimated delivery date, status, and the stops list — no login required. They can click Receive Updates to subscribe to text or email notifications themselves.

Public tracking pages render from the same shipment record but strip out account-specific data (cost, references, internal notes). The Receive Updates button creates a lightweight notification subscription tied to that single PRO so you don't have to add the consignee to your team to keep them in the loop.

Click Notifications in the sidebar. Toggle Email, SMS, or Slack independently for each event: Notify me about everything (master), Shipment has been Confirmed, Shipment has been Booked, In-Route to Pickup location, Driver arrived at Pickup Location, In-Route to Delivery Location, Driver arrived at Delivery Location, Completed. Set the Recipient per event (Self or any added recipient).

Warp listens for the carrier's event stream plus our driver app's scan events. When a trigger matches your preferences, the Notification Service fires through Twilio (SMS), Postmark (email), or your Slack webhook within seconds. Every notification includes a deep link back to the shipment detail page.

From the Shipments list, click the bell icon on any row. The Set Notifications modal opens scoped to that one shipment: toggle Email and SMS channels plus Pickup, Delivery, and Exception events. Use this when a specific load needs alerts that differ from your global preferences — for example, a high-value shipment where you want SMS on every exception.

Per-shipment overrides are stored as deltas on top of your account-level defaults. When an event fires for this shipment, the notification service checks the per-shipment override first and falls back to global preferences if no override exists. Overrides automatically expire when the shipment hits Completed.

On the Notifications page, click Add Recipient to add anyone who should receive shipment alerts (warehouse manager, sales rep, customer success contact, broker partner). Enter First Name, Last Name, Phone Number, and Email Address. Save. Now they show up in the Recipient dropdown next to every event so you can route different events to different people.

Recipients are scoped to your account and stored alongside your team's user list, but they cannot log in — they only receive notifications. This separation lets you alert customers and external partners without granting them dashboard access or counting them against your seat limit.

Click Manage Users in the sidebar, then Invite User. Enter their email and pick a Role: Member (book and track shipments), Admin (full access including team and billing), or Developer (API key access for integrations). They receive a magic-link email to set up their login. Remove users anytime from the Action column.

Invites send a secure magic-link email through our auth provider — no password sharing required. Roles control what the user sees and does: Members handle daily shipping, Admins manage settings and billing, Developers get API key generation and webhook configuration. Audit logs track every action by user.

Open Settings. Under API Access, click Show Key or Copy to grab your API key for TMS, WMS, ERP, or custom app integrations. Set a Webhook URL (e.g. https://your-app.com/webhooks/warp) and click Save Webhook to receive real-time shipment events posted to your endpoint. Under Appearance, toggle Dark Mode. View API Docs link goes straight to developer.wearewarp.com.

API keys give programmatic access to quoting, booking, tracking, invoices, and document download. Webhook URLs receive HMAC-signed POST requests on every shipment milestone (Booked, Picking Up, In Transit, Delivered, Exception) — your endpoint just needs to verify the signature and ingest the JSON payload. Full API reference at developer.wearewarp.com.