Terms and Conditions
These Terms and Conditions form the Broker/Shipper Transportation Agreement between you and Warp. By requesting a quote, booking a shipment, or using the Warp platform, you agree to them.
Last updated: June 8, 2026
Acceptance and scope
These Terms and Conditions (the “Agreement”) are a binding Broker/Shipper Transportation Agreement between you (the “Shipper”) and Warp Technology, Co. (“Warp” or “Broker”), with offices at 1800 Vine Street, Los Angeles, CA 90028. By requesting a freight quote, booking a shipment, using the Warp platform, or creating an account, you accept this Agreement and our Privacy Policy. If you are agreeing on behalf of a company, you represent that you are authorized to bind that company. The parties enter into this Agreement pursuant to 49 U.S.C. § 14101(b) and expressly waive any rights and remedies under 49 U.S.C. §§ 13101 through 14916 that are contrary to its specific provisions. Where you have separately signed a written transportation agreement with Warp, that signed agreement governs to the extent it conflicts with these terms.
Warp's role as a licensed property broker
Warp is licensed as a Property Broker by the Federal Motor Carrier Safety Administration (FMCSA) under Docket Number MC-1270584 and arranges for the transportation of freight. Warp is not a motor carrier or freight forwarder and does not itself perform transportation. Warp's responsibility under this Agreement is limited to arranging for — but not actually performing — the transportation of your freight, which is carried out by third-party motor carriers. Warp maintains a $75,000 surety bond or trust fund agreement in compliance with FMCSA regulations and will furnish proof upon request. You can verify Warp's authority on the FMCSA SAFER system.
Quotes, rates, and booking
Quotes reflect the rates, charges, and provisions for the shipment details you provide, including origin, destination, pickup date, pallet count, dimensions, weight, freight class, and accessorial services. Quotes are valid for a limited time and may change if the shipment details change or are corrected at pickup (for example, on reweigh, re-measurement, or reclassification). When you book, you authorize Warp to arrange transportation of that shipment under this Agreement. Warp will arrange transportation in compliance in all material respects with applicable federal, state, and local laws and regulations governing the brokerage of freight.
Carriers and transportation
Warp arranges transportation through motor carriers under bilateral written contracts that comply with applicable federal and state law. Among other requirements, each carrier must maintain a satisfactory FMCSA safety rating (Warp will not knowingly use a carrier with an “Unsatisfactory” rating), provide clean, sanitary, and compliant equipment, comply with the Food Safety Modernization Act and, in California, applicable CARB regulations, and follow Hours-of-Service and driver-coercion rules. Carriers may not broker, re-broker, assign, interline, or subcontract a shipment without Warp's prior written consent. Each carrier agrees that its liability for cargo loss or damage is that of a motor carrier under 49 U.S.C. § 14706 (the Carmack Amendment), subject to a cargo loss or damage limitation of not more than One Hundred Thousand Dollars ($100,000) per shipment.
Bills of lading and proof of delivery
If requested, Warp will provide proof of acceptance and delivery in the form of a signed Bill of Lading or Proof of Delivery. Inserting Warp's name on a bill of lading is for your convenience only and does not change Warp's status as a property broker. The terms and conditions of any freight documentation used by Warp or a carrier do not supplement, alter, or modify this Agreement.
Payment
Warp invoices the Shipper based on the agreed rates, charges, and provisions, plus any written supplements or revisions. Payment is due within thirty (30) days of the invoice date. If payment is not made within sixty (60) days, you agree that interest accrues daily and is payable to Warp at five percent (5%) per annum. Payment of freight charges to Warp releases the Shipper, consignee, or other responsible party from liability to the carrier for those charges, and Warp will indemnify, defend, and hold them harmless from any such carrier claim. For self-serve online bookings, your first shipment is paid by card, authorized at checkout and charged when the shipment is booked; after your first shipment you may apply for credit terms in your customer dashboard and place future orders on invoice.
Cargo claims
You acknowledge and agree that Warp is a transportation broker, not a motor carrier or freight forwarder, and has no liability for loss, shortage, or damage to cargo. You must file claims for cargo loss, shortage, or damage with Warp within 120 days from the date of loss, which is the delivery date or, for non-delivery, the scheduled delivery date. Warp acts as administrator for cargo claims and ensures they are filed and processed in accordance with 49 C.F.R. Part 370, and will assist you in filing and processing claims with the carrier. Any civil action against the appropriate carrier must be filed within two (2) years from the date the carrier or Warp provides you written notice that the carrier has disallowed any part of the claim. If Warp pays a cargo claim to you, you automatically assign your rights and interest in that claim to Warp.
Other claims
For claims other than cargo loss or damage, the parties will notify each other of all known material details within sixty (60) days of receiving notice of the claim and update each other promptly as more information becomes available. Any civil action or arbitration must be commenced within two (2) years from the date either party provides the other written notice of the claim.
Hazardous materials
Warp and the Shipper will comply with all applicable laws and regulations relating to the transportation of hazardous materials as defined in 49 CFR § 172.800, § 173, and § 397 et seq. You are obligated to inform Warp before tendering any shipment that constitutes hazardous materials. Warp and the Shipper will also comply with applicable state and federal Homeland Security laws and regulations.
Insurance and surety bond
Warp procures and maintains, at its own expense throughout the term of this Agreement, the insurance coverage described in its broker insurance schedule, and maintains a $75,000 surety bond or trust fund agreement as required by the FMCSA. Proof of either is available upon request.
Indemnification
Warp will defend, indemnify, and hold the Shipper harmless from and against all claims, lawsuits, demands, liability, costs, or expenses arising out of or connected with injury to or death of persons, or damage to property (excluding cargo), to the extent caused by the use of carriers not meeting the requirements of this Agreement or by Warp's negligence or failure to comply with applicable federal, state, or municipal laws and regulations governing the services of a broker. Warp is not responsible for damages caused by the negligence of the Shipper or the Shipper's agents.
Confidentiality and data protection
Each party will hold the other's Confidential Information in strict confidence, both during and after the term, and use it only to perform its obligations under this Agreement, applying at least a reasonable standard of care. For the purposes of the California Consumer Privacy Act (CCPA), Warp acts as a “Service Provider”: Warp receives personal information only for a business purpose, does not sell Shipper Data, and does not collect, retain, share, or use Shipper Data except as necessary to perform the services and within the direct business relationship between you and Warp. Warp will assist you with individual requests under the CCPA, the GDPR, and other applicable data-protection laws, and will execute a Data Processing Agreement at your request. See our Privacy Policy for how Warp handles personal information.
Platform license and restrictions
Subject to this Agreement, Warp grants you and your subsidiaries a limited, revocable, non-exclusive, and non-transferable license, during the term and within the United States, to use Warp's platform for the purposes set out in this Agreement. You agree not to modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile, or otherwise disassemble any portion of the platform or any software used on or for it, or cause others to do so. All rights not expressly granted are reserved by Warp and its licensors.
Term and termination
A signed Broker/Shipper Transportation Agreement runs for a one (1) year term commencing on its effective date and automatically renews for successive one-year periods. Either party may terminate on thirty (30) days' written notice, with or without cause. Either party may also terminate immediately if the other materially breaches the Agreement and fails to cure within 30 days of written notice, or upon the other party's insolvency, assignment for the benefit of creditors, or bankruptcy or similar proceeding (not dismissed within 90 days). The representations and obligations of the parties survive termination.
Force majeure
Neither party is liable to the other for failure to perform its obligations during any period in which performance is prevented by fire, flood, or other natural disaster, war, embargo, riot, civil disobedience, the intervention of any governmental authority, or any other cause outside its reasonable control, provided the affected party uses its best efforts to perform and gives the other reasonable notice of its inability to perform.
Governing law and venue
All questions concerning the construction, interpretation, validity, and enforceability of this Agreement, whether in court or in arbitration, are governed by federal law where applicable and otherwise by the laws of the State of California, without giving effect to any conflict-of-law provision that would apply the laws of another jurisdiction. The parties consent to the jurisdiction of the state and federal courts in California. The prevailing party in any action to enforce or interpret this Agreement is entitled to recover the costs and expenses it incurs in that action and in enforcing any judgment obtained.
General provisions
Independent contractor. Warp acts at all times as an independent contractor; you do not exercise or retain control or supervision over Warp, its operations, employees, or carriers. Assignment. Neither party may assign or transfer this Agreement, in whole or in part, without the other party's prior written consent, except that you may assign it in connection with a reorganization, merger, or sale of all or substantially all of your assets or stock. Severability and survival. If any provision is held invalid or unenforceable, it is severable and the remaining provisions continue in full force; representations and obligations survive termination. No waiver. A party's failure to insist on performance, or to exercise any right, is not a waiver of that or any later right. Notices. Notices must be in writing and are effective on receipt when personally delivered, sent by registered or certified mail (return receipt requested), sent by an overnight service that provides proof of delivery, or sent by electronic mail. Entire agreement. This Agreement, including any appendices and addenda, is the entire agreement between the parties and supersedes all prior agreements, representations, and understandings, whether oral or written, on its subject matter.
Contact
For questions about these terms, contact Warp at support@wearewarp.com, +1 213 267 1373, or 1800 Vine Street, Los Angeles, CA 90028. You can also reach us through the contact page at wearewarp.com/contact.
Questions about these terms?
Contact Warp directly and we'll walk you through anything that affects your shipments.