Privacy Policy
How Warp collects, uses, and protects personal information across its websites and freight services.
Information we collect
Warp collects information you provide directly: name, email address, phone number, company name, and shipment details when you request a freight quote, book a shipment, create an account, or contact our team. We also collect usage data automatically: IP address, browser type, pages visited, and interaction patterns through cookies and analytics tools to improve site performance and user experience.
How we use your information
Warp uses your information to provide freight services (quoting, booking, tracking, invoicing), communicate about your shipments and account, improve our platform and services, and send relevant updates about Warp products and features. Shipment data, origins, destinations, pallet counts, weights, is used to optimize routing, pricing, and network performance. We do not sell personal information to third parties.
Data sharing
Warp shares shipment information with carriers and cross-dock facility operators as necessary to execute freight services. We use third-party service providers for payment processing, analytics, email communications, and customer support tools. These providers are contractually required to protect your data and use it only for the services they provide to Warp. We may disclose information when required by law or to protect Warp, our users, or the public.
Data security
Warp uses industry-standard security measures to protect your information, including encrypted data transmission (TLS), secure data storage, access controls, and regular security reviews. API access requires authentication via API keys. No system is completely secure, but we take reasonable steps to protect against unauthorized access, alteration, or destruction of personal data.
Your rights
You can request access to, correction of, or deletion of your personal information at any time by contacting support@wearewarp.com. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. Warp does not sell personal information.
Contact
For privacy questions or data requests, contact Warp at support@wearewarp.com or +1 213 267 1373. You can also reach us through the contact page at wearewarp.com/contact.
Questions?
Contact Warp directly for privacy questions or data requests.