No more phone calls
You Should Never Have to Call Someone to Ship a Pallet
In 2026, you can deploy a server to 30 regions with one command. You can process a payment in 200 milliseconds. You can translate a document into 50 languages with an API call. But to ship 4 pallets from LA to Chicago? You call a broker. You wait on hold. You get a callback. Maybe. Warp ends this.
0 phone calls · Instant rates · Automated booking · Real time tracking
The phone call tax
You call a broker. You describe your load: 4 pallets, 48x40x48, 3,200 pounds total, Los Angeles to Chicago, needs to be there by Friday. They say "let me check." You hang up. They call back in 2 hours. The rate expired. You start over. Meanwhile your warehouse team is standing around waiting for a pickup time that nobody can confirm because your broker is still "working on it."
A mid-size shipper making 20 calls per week spends 10 to 15 hours on freight phone calls. That is an entire employee doing nothing but talking to brokers. For enterprise shippers with 100+ loads per week, the phone call overhead costs more than the software that could replace it. Every minute on hold is a minute not spent on inventory planning, customer service, or warehouse optimization. AI rate shopping eliminates this entirely.
The worst part: after the call, you have no data. The rate lives in an email thread. The tracking update lives in a text message from the broker. The invoice shows up as a PDF attachment 30 days later. Nothing is structured. Nothing flows to your systems automatically. You end up with a spreadsheet of rates that is already stale, a folder of email confirmations that nobody can search, and zero visibility until someone picks up the phone and calls for an update. It is freight without portals that actually works.
What replaces the phone call
Phone call
The old way
- -"I need to ship 4 pallets from LA to Chicago."
- -Wait 2 hours for a callback
- -Negotiate the rate over the phone
- -Get an email confirmation
- -Manually enter into your TMS
- -Call for tracking updates
- -Get a PDF invoice 30 days later
Warp API
The new way
- -
POST /api/v1/freights/quote→ Instant JSON response with rates - -
POST /api/v1/freights/booking→ Shipment confirmed in milliseconds - -Webhook events for every scan and GPS update
- -
GET /api/v1/freights/invoices→ Structured invoice data via API
What it actually looks like
Three ways to ship without calling anyone.
Self-serve dashboard
Point, click, ship.
Go to customer.wearewarp.com/public/freight-quote. Enter origin, destination, cargo details. Get instant rates across LTL, box truck, and cargo van. Book. Track. No phone call at any step.
API
Code it once, ship forever.
POST /api/v1/freights/quote returns instant rates across LTL, box truck, and cargo van. Book with one more call. Track via webhooks. Every response is structured JSON that flows directly into your systems.
AI coding tool
Tell your AI agent to ship it.
"Ship 4 pallets from LA to Chicago, cheapest LTL option." Claude Code calls the Warp API, gets rates, books the shipment. Done. No browser, no phone, no human in the loop.
Ship your first load without calling anyone
What you get instead of hold music
- -Instant rates from 20,000+ local 3rd-party carriers.
- -All inclusive pricing. The rate you see is the rate you pay. No fuel surcharges, no hidden fees.
- -Real time tracking through the Warp driver app. Live GPS, scan events, proof of delivery photos, e-signatures. Not a broker saying "let me check on that."
- -Our AI backbone, Orbit, monitoring every shipment for exceptions. You get an alert before you have to ask.
- -Structured data in JSON. Push to your TMS, ERP, or WMS via API. No rekeying from emails.
- -50+ Warp operated cross-dock facilities. Every pallet scanned in and scanned out.
This is not just for developers
The self-serve dashboard at customer.wearewarp.com works for anyone. No coding required. Enter your shipment details, get instant rates, book, and track. Operations managers use it daily to move freight without picking up the phone.
The API and CLI are for teams that want to automate. If you ship 10+ loads per week, the ROI of freight automation pays for itself in the first week. If you ship 100+ loads per week, you cannot afford to keep calling.
Frequently asked questions
Can I really book freight without calling anyone?
Yes. Warp's self-serve platform gives instant rates across LTL, truckload, box truck, and cargo van. Book online, track in real time, get invoices via API. No phone call at any step.
What if I need help with a complex shipment?
Warp's team is available via chat and email. For enterprise programs, you get a dedicated rep. But for standard shipments, the self-serve platform and API handle everything without a call.
Are the rates competitive?
Warp's all inclusive rates are 24% lower than traditional LTL carriers on average. No fuel surcharges, no hidden accessorial fees, no terminal handling charges.
How fast do I get a rate?
Instant. The API returns rates in milliseconds. The self-serve dashboard shows rates as soon as you enter your shipment details.
What about tracking?
Every shipment gets real time tracking through the Warp driver app. Local 3rd-party carriers use the app with live GPS, barcode scan events, proof of delivery photos, and e-signatures. No calling for updates.