Frequently Asked Questions

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Store Replenishments

Why should I switch if my pool provider is good enough?

Pool runs on fixed schedules, leaving shelves empty on weekends and managers blind until trucks arrive. LTL adds damages and multi-day delays, while parcel splits orders across sort centers. Warp delivers in two-hour windows with the right vehicle, SKU-level scans, and flexible deployment to keep shelves stocked.

How do you handle malls, urban stores, and restricted docks?

We use vans and box trucks with liftgates, and handle mall dock rules, dunnage removal, and white glove service. We deliver daily into America’s largest malls for top retailers, proving we can handle complex sites.

What happens if demand spikes mid-week?

Pool makes you wait for the next scheduled truck. Warp flexes and can move product Sunday or Monday, keeping shelves stocked and sales protected.

Can Warp integrate with my existing DC workflow?

Yes, we can forward deploy from your DC or route through Warp cross-docks. The system is designed to fit into current replenishment flows with minimal disruption.

What’s the main business impact?

Stores stay stocked, sell-through is protected, and safety stock is reduced. This improves revenue while lowering carrying costs.

LTL

Isn’t LTL cheaper than what you are proposing?

LTL looks cheap on the invoice but hidden costs add up from damages, re-class fees, and delays. Warp uses cross-docks with fewer touches, simple pallet pricing, and direct short-haul moves.

How do you keep claims down?

Every pallet and carton is scanned for accountability. Fewer touches and direct short-hauls reduce damages.

Can you cover national freight?

Yes, we operate over fifty cross-docks across the U.S. and Canada. The model scales coast to coast.

How is pricing structured?

Pricing is simple, by the pallet, with no re-class games. That makes cost predictable and transparent.

How does Warp compare on speed?

With fewer touches and direct routes, transit times are shorter and more reliable than traditional LTL.

Inbound Vendor Consolidation

Why should I consolidate inbound if vendors
already ship direct?

Vendor direct means clogged docks, wasted labor, and incomplete orders. Warp consolidates upstream and delivers fuller, cleaner truckloads.

How do I know what is inbound?

Every carton is scanned at the dock and tied to POs and SKUs. Planners see what’s coming before it hits the DC.

Can you handle smaller vendors who only have partials?

Yes, we aggregate those partials so they ride together instead of paying LTL. Vendors save money, and your DC labor is freed up.

How does this affect inventory turns?

Cleaner inbound loads mean orders are complete and product moves faster. That improves inventory velocity.

Does consolidation lower cost?

Yes, transportation cost per unit drops while DC efficiency increases. Both vendors and retailers save.

Big and Bulky Final Mile (Customer)

Why do most home deliveries fail, and how do you avoid that?

Failures come from vague windows, poor updates, and wrong equipment. Warp gives clear scheduling, real-time updates, and sends the right vehicle.

What about damages?

LTL destroys bulky freight with too many touches. Warp uses agile cross-docks, scan visibility, and trained drivers to cut damages.

Do you offer white glove?

Yes, we provide threshold delivery with dunnage removal. The product is brought inside, unboxed, and never left on the curb.

Can you access restricted locations like malls or condos?

Yes, our vans and box trucks with liftgates handle those environments. We work daily in high-restriction delivery zones.

How do you support brand experience?

By reducing damages and offering professional delivery, we protect your customer’s perception. Every delivery reinforces your brand.

Zone Skipping (DTC)

Why not just give everything to UPS or FedEx like I do today?

Tendering at origin adds 2–3 days as parcels bounce through sort centers. Warp skips zones by staging freight and injecting deeper into the network.

How do I know zone skipping is worth it?

We model your density to show the cutoff. Enough shipments cut transit by 2–3 days and reduce claims.

What is the business impact beyond shipping cost?

Faster delivery drives larger baskets and repeat orders, boosting AOV and CLTV.

Do you inject into multiple carriers?

Yes, we inject into whichever carriers perform best in each region. That flexibility avoids being tied to one network’s weak spots.

Does zone skipping reduce damages?

Yes, fewer touches and skipped sort centers mean less risk. That protects packages and improves customer trust.

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