Agent use cases by mode
Real freight scenarios showing which mode, which API calls, and how state accumulates.
Cargo van use cases
Last mile e-commerce
DTC brand ships 1 to 2 pallets same day to local customers. Van quote with weight + date. First delivery needs full address. Repeat to same customer: rebook with lane_id + date.
Medical supply resupply
Urgent 1 pallet delivery to a clinic. Same day dispatch. Weight matters because medical equipment can be heavy for small volume.
Restaurant and food service
Dry goods restocking to urban locations. 1 to 2 pallets, hand load (no liftgate on vans). Weekly recurring lane, which makes it a perfect rebook candidate.
Need liftgate? Use a box truck instead. Cargo vans are hand load only.
Box truck use cases
Retail store replenishment
4 to 8 pallets weekly to stores without docks. Liftgate needed (waived by Warp). Appointment delivery. Recurring lane with load templates.
Wholesale distribution
6 to 10 pallets to small warehouses. Weight varies by product. Use load templates for standard SKUs.
Construction site delivery
Building materials, limited access location. Heavy freight (weight matters for pricing). One time lane typically.
Residential furniture delivery
2 to 4 pallets, inside delivery ($5/piece), appointment required. Liftgate needed.
FTL use cases
Manufacturer to DC
Weekly full truckload on a recurring lane. 3 fields to quote (origin, dest, date). Rebook every Tuesday with lane_id + date. Ship count accumulates. Your 50th shipment is 2 fields.
Seasonal inventory pre-positioning
Retailer moves pallets to regional DCs before peak. Multiple FTL loads to different destinations. Weight and pallet count don't affect price.
Cross country single shipment
One time move, 53 foot dry van. Quote in 3 fields, book with delivery address.
3PL consolidation
Collect from vendor, fill truck, deliver to client DC. Dock to dock (no liftgate needed on 53 foot trailers).
LTL use cases
Small manufacturer
2 to 4 pallets per week to different customers. Needs accurate weight, dims, and freight class to avoid reclassification. Create load templates for each product SKU. That drops quoting to 3 fields (template_id, pallet_count, date).
Distributor to retailers
Partial loads to 3 to 4 destinations. Each is a separate LTL shipment. Freight class matters. Wrong class means a surprise invoice.
E-commerce B2B wholesale
6 to 8 pallets to a retailer's DC. Commodity description required. Stackable flag saves money if pallets can be double stacked.
Specialty goods
High value, low density items (furniture, electronics). Freight class driven by density (weight / cubic feet). Accurate dims are critical.
Agent automation use cases
Ship my Shopify orders
Agent monitors order queue, checks weight to pick mode (under 3,500 lbs: van, under 10,000: box truck, else FTL), quotes, books when approved. State accumulates per customer address.
Restock all stores weekly
Agent rebooks 12 lanes every Monday morning. Same consignees, same freight. Each rebook is 2 fields. Total: 24 fields to ship to 12 stores. Traditional API: 180+ fields.
Find the cheapest option
Agent quotes van, box truck, and FTL for the same lane, compares prices, picks the cheapest that fits the weight/pallet constraints. One origin/dest pair, three API calls, pick the winner.
Handle missed pickups
Agent receives webhook that pickup was missed. Automatically rebooks for next business day with same lane_id. Notifies shipper. No human intervention.
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